Effective Date: 1st March 2025
1. Introduction Welcome to Webscultor Technologies ("Company," "we," "our," "us"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you interact with us via WhatsApp Business API.
2. Information We Collect When you communicate with us through WhatsApp Business API, we may collect the following types of information:
- Personal Information: Your name, phone number, and any other details you provide.
- Message Content: Any messages, inquiries, or information shared with us.
- Device Information: Technical details like IP address, device type, operating system, and browser type.
- Usage Data: Interaction details, such as response time and engagement with our messages.
3. How We Use Your Information We use the collected data for the following purposes:
- To respond to your inquiries and provide customer support.
- To process transactions and send service-related updates.
- To improve our services and communication experience.
- To ensure compliance with legal and regulatory requirements.
4. Data Sharing and Disclosure We do not sell, rent, or trade your personal data. However, we may share your information with:
- Third-Party Service Providers: Companies that help us operate our WhatsApp API integration, such as Meta (Facebook), Twilio, or other communication service providers.
- Legal Authorities: If required by law or to protect our rights and security.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.
5. Data Retention We retain your data only as long as necessary for legitimate business purposes, to comply with legal obligations, or as required by regulatory bodies. After this period, your data will be securely deleted.
6. Security Measures We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is completely secure, and we encourage you to be cautious while sharing personal information.
7. Your Rights and Choices Depending on your location, you may have the right to:
- Access, update, or delete your personal data.
- Object to or restrict the processing of your information.
- Withdraw your consent for data processing (where applicable).
To exercise these rights, please contact us at webscultor.technologies@gmail.com
8. Third-Party Links and Services Our WhatsApp communication may contain links to third-party services. We are not responsible for their privacy practices and encourage you to review their policies before sharing your data.
9. Updates to This Privacy Policy We may update this Privacy Policy periodically. Any changes will be reflected on this page with the updated effective date. We encourage you to review it regularly.
10. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:
Webscultor Technologies
webscultor.technologies@gmail.com